CommioCast
Welcome to the CommioCast! Join us as we explore the features of Communications Platforms as a Service (CPaaS), discuss API-powered voice and text messaging solutions that replace outdated telecom hardware, and share insights on delivering reliable, high-quality calls and texts at scale.
With decades of industry leadership and a proven passion for what’s next, the Commio team shares how our technology continues to evolve, ensuring your business has the right tools to communicate confidently into the future.
Produced for tech-forward enterprises and communications enthusiasts, this podcast unpacks the tools, strategies, and innovations driving the future of customer experience (CX).
Each episode spotlights the technology behind Commio’s cloud platform, trusted by thousands of SaaS platforms and enterprises to power seamless, scalable communications. Tune in and discover a better way to connect with CommioCast!
Learn more at Commio's website: https://www.commio.com
CommioCast
Hidden Costs of Managing Your Own Toll-Free Service
This episode explores the hidden costs of managing toll-free numbers as a Responsible Organization (RespOrg) versus using a third-party provider, like Commio's Smart Toll-Free.
Becoming a RespOrg involves significant upfront costs, including certification fees and hiring specialized personnel, plus ongoing expenses for advanced monitoring tools and maintaining redundancy. The author highlights the complexities of managing call volumes, rates, and carrier negotiations, arguing that these hidden costs often outweigh potential savings.
Alternatively, using a carrier like Commio as your RespOrg offers expertise, 24/7 support, and potentially better pricing, allowing businesses to focus on core operations rather than toll-free management. The text ultimately advocates for leveraging a carrier’s RespOrg services to improve efficiency and profitability.
Learn more about Commio at commio.com.
